DTHgroup – Systemic Transformation for People and Organizations
Status: October 2025
1. Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods (in the case of physical products), or
- in the case of contracts for services or digital content, from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Simone Unger – DTHgroup
An der Waage 4
97264 Helmstadt
Germany
Email: contact@dth-group.com
by means of a clear statement (e.g. by letter or email) of your decision to withdraw from this contract.
You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
2. Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.
If you have requested that the service or access to digital content should begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with regard to this contract, in relation to the total scope of the services provided for in the contract.
3. Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts
- for the supply of digital content which is not supplied on a tangible medium, if performance has begun with your express consent and you have confirmed that you lose your right of withdrawal once performance has begun (Section 356 (5) German Civil Code – BGB);
- for the provision of services (e.g. online training programmes, coaching services, licences), if the service has been fully performed and you have expressly consented in advance that performance begins before expiry of the withdrawal period;
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
4. Model Withdrawal Form
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
To
Simone Unger – DTHgroup
An der Waage 4
97264 Helmstadt
Germany
Email: contact@dth-group.com
I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods / the provision of the following service:
– Ordered on __________ / received on __________
– Name of consumer(s): ________________________
– Address of consumer(s): ______________________
– Signature of consumer(s) (only if notification is made on paper)
– Date: ______________________
5. Notice for Participants in Digital Courses and Licence Holders
With your express consent and the commencement of use of digital content or licence systems (ColorFlowCycle™, EDPlay™, Online Academy, etc.), your right of withdrawal expires prematurely. This applies in particular to all immediately activated access rights, downloads, digital learning content, manuals and software components.
Please confirm during the purchase process:
“I expressly agree that performance of the contract shall begin before expiry of the withdrawal period.
I am aware that, upon commencement of performance, I lose my right of withdrawal.”
Place of jurisdiction: place of business of the provider, Helmstadt, Germany
Applicable law: German law