As of: October 2025

Terms & Conditions

General Terms and Conditions · DTHgroup — Systemic Transformation for People and Organizations

1. Scope

These General Terms and Conditions apply to all contracts between

and their customers, participants and licensees (hereinafter “Participants”), who purchase or use digital products, training, licences, coaching or community memberships via the websites dth-group.com, colorflowcycle.com, authentifyme.de or affiliated platforms.

2. Subject matter of contract

The Provider offers services in the following areas:

• Coaching, consulting & mentoring
• Online courses, further training & programmes (e.g. via the DTHacademy)
• Licence products (e.g. ColorFlowCycle™, EDPlay™)
• Memberships & community access (BuddyBoss / MemberPress)
• Digital content (e.g. PDF, audio, video, app and desktop applications)

These services can be booked individually or in combination.

3. Contract conclusion

The contract is concluded as soon as the Participant books an offer (e.g. course, licence, community membership) bindingly via the website and the Provider confirms the booking. For digital products, the contract is deemed concluded as soon as the order has been submitted and payment confirmed.

Access to booked content is granted immediately upon receipt of payment or after explicit activation by the Provider.

4. Prices, payment & invoicing

4.1 General

All prices are in euros and are gross prices (incl. VAT), unless expressly stated otherwise. Payment is made via the payment methods offered on the website (e.g. Stripe, PayPal or invoice).

4.2 Payment by invoice

When paying by invoice, the invoice amount is due within 30 days of the invoice date. If no payment is received within this period, the order is deemed cancelled. Access to digital content or licence systems is only activated upon receipt of payment. Invoices are issued electronically by email. By placing an order, Participants agree to receive digital invoices.

4.3 Subscriptions and memberships

For recurring services (e.g. community membership), payment is debited automatically via the payment service provider. The subscription renews monthly but can be cancelled at any time by the end of the current billing period.

4.4 Prices for licence & training offers

Prices for training and further education are to be understood as excluding the licence and support fees for the first licence year, insofar as the offer includes licensing. Annual licence and support fees are charged separately from the following year. Price changes are communicated at least 6 weeks in advance by email.

5. Right of withdrawal & cancellation

5.1 Withdrawal notice

Consumers have the statutory right of withdrawal in accordance with the withdrawal notice.

5.2 Exclusion of the right of withdrawal

The right of withdrawal expires pursuant to § 356 para. 5 BGB if:

• the service commences before the expiry of the withdrawal period with the Participant’s express consent,
• and the Participant confirms that they have been informed of the loss of the right of withdrawal.

This applies in particular to online courses and training programmes, digital downloads, and software and licence access. Refunds of amounts already paid are excluded after activation.

6. Cancellation of appointments

Free cancellation of booked coaching or supervision appointments is possible up to 24 hours before the start. In the event of later cancellation or non-appearance, the full fee is charged. The Provider may cancel appointments for good cause (e.g. illness) — in this case, a replacement appointment will be arranged.

7. Licence & usage rights

7.1 Licence products (ColorFlowCycle™, EDPlay™ etc.)

Upon acquiring a licence, licensees receive a simple, non-transferable right of use for the respective system model, software and training materials. Transfer, reproduction or sublicensing without written consent is prohibited. The licence includes:

• Access to the CFC or EDPlay platform (app / desktop version)
• Accompanying materials and updates
• Use within the scope of the booked licence level (individual licence, team licence or clinic licence)

7.2 Content and training materials

All documents, videos and manuals are protected by copyright. Passing on to third parties, reproduction or commercial use outside the licence framework is prohibited.

8. Liability & disclaimer

The Provider is only liable for damages based on wilful or grossly negligent conduct. For slight negligence, liability is limited to breach of essential contractual obligations and only to the extent of foreseeable damage.

Coaching, training and licence products are no substitute for medical, psychological or psychotherapeutic treatment. No health promises are made. Responsibility for implementation, application and results lies with the Participants themselves.

9. Data protection

The processing of personal data is carried out in accordance with the DTHgroup Privacy Policy.

10. Special notices

10.1 Not a statutory health insurance product

ColorFlowCycle™ is not approved for billing with statutory or private health insurers. It is intended exclusively for private practitioners, therapists and institutions who wish to use the system as a supplementary, privately billable service.

10.2 Not distance learning within the meaning of FernUSG

The DTHacademy training programmes are not distance learning within the meaning of the Distance Learning Protection Act (FernUSG), as they do not include state-recognised qualifications or mandatory learning assessments.

10.3 No health promises

The Provider does not offer medical or psychotherapeutic treatment. All content serves the personal and professional development of psychologically healthy individuals.

11. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the Provider’s registered office, insofar as permitted.

If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected. The Provider is entitled to update these Terms and Conditions as required. The version published on the website is always authoritative.

Contact: Questions about these Terms and Conditions can be directed at any time to contact@dth-group.com.